Update on Visiting

As many of you will be aware the infection rates are rising nationally and certain areas are on a watch status, this means additional measures are likely to be imposed in the hope and belief this will stop further transmission of Covid-19. We are being proactive in each home to assess the situation daily and take the most appropriate course of action, continuing to review the advice and guidance from the Government and Public Health England.

Next week Angela Randle Head of Kindness, Care and Quality and Cyd Akrill, Chief Nursing Officer, in conjunction with the home managers, will review the specific set of circumstances for each home.  Contact will be made with you as soon as possible with an update on any measures to continue, increase or if at all possible, a reduction of these recent measures.

We recognise how difficult it is for the people in our care and loved ones to restrict visits; these decisions are never taken lightly. We are always conscious of balancing the risk of harm to residents through not having visits, with the risk of potential harm to residents, colleagues, and visitors through visits to the homes and the possibility of the transmission of Covid.

Other day to day events and activities, subject to robust planning, will still be taking place to keep residents occupied and make their time as enjoyable as possible.  Colleagues act as visitors and though we could never replace you, we change our approach to ensure residents have meaningful contact and as much of our time as possible. Our priority is to protect our residents, to ensure their safety and provide them with the best possible care and meaningful interactions each and every day.

We would like to thank you again for your understanding and co-operation.  These difficult and challenging times do impact on us all, but our priority is to maintain the safety of the people in our care.

If you require any further help or assistance, please do not hesitate to contact the individual home manager for the home your relative resides in.

For more information, please click the link below.